EXAMINATION ENQUIRIES:

• To give feedback regarding examination content, please send a clear e-mail to examfeedback@caa.co.za. If possible, attach a copy of your coaching report.

• For application for verification/copy of examination results, please send an e-mail to exams@caa.co.za (Pilots, Flight Engineers, AME'S, ATS and Cabin Crew)

• Please note - The SACAA Examination Officers might be working from home, due to lockdown regulations.  For urgent matters please use the following contact details:  Laureen Moshane - 083 461 6522 / Leah Ramjee - 082 946 1821 / Michael Manamela - 083 461 6143

LICENSING ENQUIRIES:

Please visit our Frequently Asked Questions​​ pages, before making an enquiry. 

Application for verification and 30 days extension on personnel licenses

• LV1@caa.co.za (Pilots, Flight Engineers and Cabin Crews)
• LV2@caa.co.za (AME'S and ATS)
• Lextensions@caa.co.za (30 days extensions on Pilot licenses)

Card Licences Queries

• cardlicence@caa.co.za

Enquiries of personnel license status

• 011 545 1000 / clientcare@caa.co.za

Please note - The SACAA Licensing Personnel might be working from home, due to lockdown regulations. 
For urgent matters please use the following contact details:

AVIATION TRAINING ORGANISATIONS AND FLIGHT SIMULATOR TRAINING DEVICES ENQUIRIES:

Click here to view contact details for Aviation Training and Flight Simulator Devices

COMMUNICATION PROTOCOL

All correspondence with respect to SACAA ATO approvals should be directed to PEL.Training@caa.co.za 
All correspondence with respect to SACAA FSTD qualifications should be directed to PEL.FSTD@caa.co.za

1. Please do not send documents directly to the PEL Training manager, a PEL inspector or PEL administrator. 
2. Please note that no requests for foreign training approvals, licensing or examination enquiries will be dealt with.  Foreign training approvals is a function of Examinations. Contact the manager examinations using this email address:  PhookoP@caa.co.za.
3. For all other licensing or examination enquiries please check the enquiry details on this page.

Please note that messages sent to PEL.Training@caa.co.za is directed to a centralised mailbox.  To ensure you receive the best possible service, please see the guidance below.

Categorise your email in the "SUBJECT" box of the mail, by starting with the name of the ATO, its trading name, the ATO approval number, then the nature of the email

Examples-

• Subject – "Insert name of your ATO and Trading as name" - SACAA "Insert approval number" CAA - Application for annual renewal
• Subject - GENERAL ENQUIRY – New training school start-up

Any attachments should be easily identifiable and saved in a logical fashion

Examples-

• Renewal - SACAA "Insert approval number" ato – Date "Insert date e.g. 20.12.2021"     [Renewal SACAA XXXX ATO 20.12.2021.pdf]
• POP Renewal - SACAA "Insert approval number" CAA – Date "Insert date e.g. 20.12.2021" – [POP Renewal SACAA XXXX ATO 20.12.2021.pdf]

ATO ANNUAL RENEWAL

Ex RAASA ATOs are to complete Form CA 141-202 and CA 141-205. All other ATOs are to complete Form CA 141-04 and submit together with proof of payment in terms of CAR 187.01.34 (d) and (g) to PEL.Training@caa.co.za  Please ensure that the completed application form reaches this office not later than 30 days before the annual anniversary date of the expiry date on your current ATO Certificate.

With due consideration to COVID-19,  no documents to be handed in or sent by courier for processing will be accepted. All clients are to submit documents electronically in PDF format.

Please note that if the addition of aircraft is requested for inclusion on the Opspec of an ATO and that aircraft does not reflect on our electronic system, that there will be a 14 working days delay in processing, as the aircraft is not registered on the "SACAA Electronic System" and we will have to forward your application and associated documents to "Aircraft Registry". As a result, please make sure that your application and associated documents are submitted electronically. We can only process your application once the aircraft is registered on the system.

Aircraft will not be added onto an Opspec until such time that "Aircraft Registry" has brought the SACAA Electronic system up-to-date.

In general, please allow for at least 7 working days for a response to your email.

PERSONNEL LICENSING CONTACTS: